24-hour emergency assistance: On-call counseling and problem solving and/or immediate response for assistance at a person's home due to a health or personal emergency.
Primary caregiver: Individual principally responsible for the care and supervision of the person. He/she must maintain his/her primary residence at the same address as the person and be named as an owner or lessee of the primary residence.
A person is eligible to receive 24-hour emergency assistance if he/she meets one of the following sets of criteria:
1. The person:
2. The person lives with a primary caregiver who would otherwise require extensive support in the absence of this service to secure help in the event of an emergency.
This service covers the following non-equipment services:
Apex Home Care does not assist in installation or set-up of Personal Emergency Response System (PERS) but Apex Home Care can help with testing and monitoring as needed