4 hours emergency assistance

About

24-hour emergency assistance: On-call counseling and problem solving and/or immediate response for assistance at a person's home due to a health or personal emergency.

Primary caregiver: Individual principally responsible for the care and supervision of the person. He/she must maintain his/her primary residence at the same address as the person and be named as an owner or lessee of the primary residence.

Eligibility

A person is eligible to receive 24-hour emergency assistance if he/she meets one of the following sets of criteria:

1. The person:
  • Lives in his/her own home
  • Does not receive 24-hour supervision
  • Would otherwise require extensive, routine supervision

  • 2. The person lives with a primary caregiver who would otherwise require extensive support in the absence of this service to secure help in the event of an emergency.

    Covered Services

    Non-equipment

    This service covers the following non-equipment services:

  • Immediate response for assistance at a person’s home
  • On-call counseling and problem solving.

  • Equipment

    This service covers the following equipment services:

  • Personal emergency response system (PERS) installation and testing
  • PERS device and monitoring.