24 hours emergency assistance

About

24-hour emergency assistance: On-call counseling and problem solving and/or immediate response for assistance at a person's home due to a health or personal emergency.

Primary caregiver: Individual principally responsible for the care and supervision of the person. He/she must maintain his/her primary residence at the same address as the person and be named as an owner or lessee of the primary residence.

Eligibility

A person is eligible to receive 24-hour emergency assistance if he/she meets one of the following sets of criteria:

1. The person:

  1. Lives in his/her own home

  2. Does not receive 24-hour supervision

  3. Would otherwise require extensive, routine supervision

2. The person lives with a primary caregiver who would otherwise require extensive support in the absence of this service to secure help in the event of an emergency.

Covered Services

Non-equipment

This service covers the following non-equipment services:

  1. Immediate response for assistance at a person’s home

  2. On-call councelling and problem solving.

Equipment

Apex Home Care does not assist in installation or set-up of Personal Emergency Response System (PERS) but Apex Home Care can help with testing and monitoring as needed

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